FAQs

WHERE ARE YOU BASED?

We're happily based in Wyoming, United States.

HOW DOES SHIPPING WORK?

We partner with select merchants to offer you the best prices and unique products. Your order is shipped via USPS from our U.S.-based partners. Since we work with various suppliers, your item may take 2-3 weeks to arrive. Please don’t worry if it doesn’t show up immediately—it’s on its way! If you need tracking information, feel free to email us at support@siekra.com.

THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?

If your tracking number stops updating, it might be due to delays within the shipping process. Please be patient, and if you have any concerns, don’t hesitate to contact us for further assistance.

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away at support@siekra.com and we'll help guide you through the process.

HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

Send us an email at support@siekra.com and we'll get back to you as soon as we can.